CONSENT TO TERMS BY USING OUR WEBSITE
CONSENT TO TERMS BY USING OUR WEBSITE
1. Introduction: Our site adheres to the transparency and fairness mandates stipulated by the EU Regulation 2019/1150 (the "Platform to Business Regulation"). Key points of note include:
- Obligations: Users must comply with our Terms of Service, adhere to all relevant laws, and follow applicable tax regulations.
- Promotion & Recommendation: We may, at our discretion, promote or recommend certain Creators.
- Disputes: Details on how Business Users can submit their grievances and pursue mediation.
2. Interpretation: Terminology used in these Platform to Business Regulation Terms shall carry the same definitions as those provided in the Terms of Use unless explicitly defined herein.
3. Scope: These terms are applicable solely to Creators who are either based or operating within the European Union or the United Kingdom.
4. Social Media Promotion: Creators may be promoted via our social media channels.
5. Recommendation Mechanism: We might suggest Users to follow specific Creator accounts.
6. Complaint Submission: Complaints can be directed to our support team at support@megirlnextdoor.com regarding:
- Possible breaches of obligations under the Platform to Business Regulation impacting you;
- Technological issues directly related to our platform affecting you;
- Any action or measures by our platform that have a direct impact on you.
7. Complaint Handling: Upon receiving a complaint under these terms, we will:
- Review your complaint and, if required, seek additional information or documentation to properly address the issue;
- Process your complaint in a reasonable timeframe, reflecting the importance and complexity of the matter;
- Communicate the outcome of our internal complaint process clearly via email or direct message on our platform.
Both parties will engage in mediation in good faith. Nevertheless, the mediation process will not hinder either party's right to initiate legal proceedings at any time.
Last updated: September 2024