Help & FAQ

Last updated: 2024-08-08

General Questions

 

  1. Who can use Girl Next Door?
  2. I am unable to log in to my account. My username and password are correct.
  3. Deleting your account
  4. Report an account
  5. Avatar/header/profile picture
  6. What to do if you suspect your account has been accessed by someone else?
  7. Two-Factor / Two-Step Verification
  8. Email
  9. Do you have an app for iOS or Android?
  10. iPhone / iPad
  11. Android
  12. Media inquiries

Fan Questions

 

  1. Why susbcribe?
  2. How to subscribe?
  3. How do I find a user?
  4. I’m unable to subscribe to an account
  5. This page is not available - troubleshooting
  6. Auto-renewal subscriptions
  7. Chargebacks/credit card disputes
  8. Age Verification Laws in some of the States in the US
  9. Free trials
  10. Cancel my subscription
  11. Refunds
  12. Discounted and promotional subscriptions
  13. Payments
  14. 3D Secure confirm if there is such a thing on GND
  15. Pending charges
  16. Third Party Payments
  17. Transactions/Charges
  18. Failed Transactions
  19. Tips / Tipped wrong amount
  20. Tip Not Working
  21. Content was not sent
  22. Maximum Tips/Daily Limits
  23. Wallet Credits
  24. Value added tax

 

Creator Questions

 

  1. Can I become a creator in my country?
  2. How do I get started earning on Girl Next Door ?
  3. Payout Percentages
  4. My payout request was rejected
  5. My earnings are awaiting payment and payment is not available
  6. Initiating a payout
  7. My Account is approved but the payout is unavailable
  8. OCT Payments
  9. U.S. Creator Tax Form
  10. Will my withdrawals be affected by Christmas?
  11. Payouts
  12. My payment has been processed. Where is it?
  13. Cancel my payout request
  14. My Current Balance is above the withdrawal minimum but payout is unavailable
  15. How much of the payout do I receive?
  16. Third Party Payments
  17. Activating tipping
  18. Account approval/account application requirements
  19. My application was rejected
  20. My account is paused / Subscriptions paused due to inactivity
  21. My account or content is restricted
  22. Paid account vs Free account
  23. Stolen Content on Third-Party Sites confirm needed if the procedure will look this way
  24. Who is able to view my page?
  25. Hide my profile need to confirm the countries
  26. Creator’s Guide to Content Moderation
  27. Public Profile
  28. Subscribers report “Page Unavailable” error when they visit my profile
  29. Can I post AI Generated Content? Need to confirm our policies regarding AI
  30. Creators Featured in Content
  31. Referrals
  32. Subscription prices
  33. Cancel sending message
  34. Paid private messages/direct messages/tip amounts need privat here numbers need to be inserted
  35. Deleting/editing the post
  36. Video and Livestream Troubleshooting
  37. Girl Next Door Watermark?